771 Shallowford Rd.
Suite 201
Kennesaw, GA


For immediate emergency
service call 770.873.6711


Water damage is usually divided into one of three different categories.  These categories refer to the sanitation and health concerns caused by water damage.

  • Category 1 Water.  This type of water damage involves a source which does not pose health hazards.  For example, if you have an overflow from your sink, you are dealing with category 1 water.  Water lines leading into devices is classified as category 1.  This type of water damage is the easiest to deal with.  While it is less hazardous than category 2 or 3 water, you should not put it off.  Category 1 water can still lead to mold, which does pose a significant health hazard.
  • Category 2 Water.  This is water which does pose a health hazard.  Usually it contains some kind of contaminant, which could be chemical or biological.  Sometimes this type of water is called “grey water.”  If your flood is from a clogged toilet bowl without solid waste, you have a category 2 situation.  Water from washing machines or dishwashers also qualifies as category 2.  This type of water can turn into category 3 water if it stagnates.
  • Category 3 Water.  Category 3 floods cause the most health problems, and are the most critical to get fixed as soon as possible.  Category 3 water is called “black water.”  If you have a flood from a backed up toilet with fecal matter, you have a black-water flood.  Black water may also come into your home if sewage manages to make its way into your house.  Sometimes floodwater from actual floods is classified as category 3 for this reason.  It is urgent to get black water out of your home so that nobody gets sick.

We mitagate and repair damage from all types of water sources:

  • Pipe Breaks
  • Frozen Pipes
  • Rain / Groundwater
  • Drain Backups
  • Drain Clogs
  • Cesspool Backups                                   
  • Toilet Overflows                             
  • Irrigation Pipe Breaks                       
  • Sewer Backups
  • Washing Machine Hose Malfunctions
  • Heating Pipe Breaks
  • Floods, Flooding and Flood Water                        
  • Dishwasher and Refrigerator Line Breaks
  • Sprinkler System Malfunction
  • Roof Leaks
  • Boiler Malfunctions
  • Hot Water Tank Leaks

Call us today for a quote at 678.402.6757.